Question 1

What therapies do you offer at London Natural Health Centre?

Accepted Answer

We offer over 140 natural therapies including massage (sports, aromatherapy, deep tissue, pregnancy), osteopathy, traditional Chinese acupuncture, reflexology, counselling, mindfulness meditation, and many more holistic treatments for body and mind.

Question 2

How long have you been established?

Accepted Answer

London Natural Health Centre has been providing excellence in natural therapies for over 25 years. We've built a trusted reputation in the heart of London for our comprehensive approach to holistic health and wellbeing.

Question 3

How many practitioners do you have?

Accepted Answer

We have over 100 highly trained and experienced practitioners specialising in various natural therapies. Each practitioner is carefully selected for their expertise, qualifications, and commitment to patient care.

Question 4

How do I book an appointment?

Accepted Answer

You can book an appointment through our online booking system, by calling our reception team, or by visiting our centre in person. We recommend booking in advance to secure your preferred time slot with your chosen practitioner.

Question 5

Can I request a specific practitioner?

Accepted Answer

Yes, you can request a specific practitioner when booking your appointment. If you're unsure who to see, our reception team can recommend a practitioner based on your needs.

Question 6

What is your cancellation policy?

Accepted Answer

We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee. Please contact us as soon as possible if you need to change your appointment.

Question 7

Do you offer emergency appointments?

Accepted Answer

While we try to accommodate urgent cases, we recommend booking in advance when possible. Contact our reception team to discuss your situation and we'll do our best to help.

Question 8

Do you accept insurance or offer payment plans?

Accepted Answer

Many of our therapies are covered by private health insurance. We recommend checking with your provider for specific coverage. We also offer flexible payment options and package deals for regular treatments.

Question 9

What payment methods do you accept?

Accepted Answer

We accept cash, credit/debit cards, and bank transfers. Payment is typically due at the time of service unless alternative arrangements have been made in advance.

Question 10

Do you offer package deals or discounts?

Accepted Answer

Yes, we offer various package deals for regular treatments which provide better value. We also occasionally run special promotions. Ask our reception team about current offers.

Question 11

What should I expect during my first visit?

Accepted Answer

Your first visit will include a consultation with your chosen practitioner to discuss your health concerns and goals. Please arrive 10 minutes early to complete any necessary paperwork. Wear comfortable clothing and bring any relevant medical information.

Question 12

What should I bring to my first appointment?

Accepted Answer

Please bring any relevant medical records, a list of current medications, your insurance information (if applicable), and any questions you have about your treatment. Wearing comfortable, loose-fitting clothing is recommended.

Question 13

How long does a typical session last?

Accepted Answer

Session length varies by therapy type. Most treatments range from 30 to 90 minutes. Your initial consultation may take longer to allow time for a thorough assessment and discussion of your health goals.

Question 14

Where are you located and what are your opening hours?

Accepted Answer

We're located in the heart of London in a beautiful Victorian townhouse. We're open Monday to Saturday from 9am to 8pm, and Sunday from 10am to 6pm. Our centre is easily accessible by public transport with nearby tube and bus connections.

Question 15

Is there parking available?

Accepted Answer

Limited street parking is available nearby, subject to local restrictions. We recommend using public transport when possible as we're very well connected by tube and bus routes.

Question 16

Is your centre wheelchair accessible?

Accepted Answer

We strive to be as accessible as possible. Please contact us in advance to discuss your specific needs so we can ensure appropriate arrangements are made for your visit.

Question 17

Are your treatments safe?

Accepted Answer

All our treatments are delivered by qualified, experienced practitioners who follow strict safety protocols. We conduct thorough consultations to ensure treatments are appropriate for your individual needs and health status.

Question 18

Can I receive treatment if I'm pregnant?

Accepted Answer

Many of our therapies are safe during pregnancy and can be very beneficial. However, some treatments may need to be modified or avoided. Always inform your practitioner if you're pregnant or trying to conceive.

Question 19

Will I experience any side effects?

Accepted Answer

Most of our natural therapies have minimal side effects. Some people may experience temporary tiredness, mild soreness, or increased thirst after treatment as the body responds and heals. Your practitioner will discuss any potential effects specific to your treatment.

Frequently Asked Questions

General Information

Booking & Appointments

Payments & Insurance

First Visit

Location & Facilities

Treatments & Safety

Still Have Questions?